Get in touch
Have questions about your order, or a general enquiry?
If you’re not quite sure which size is right for you, refer to our size guides. They’re located underneath the available sizes for each of our products.
If an item is missing a size guide please let us know so that we can add it.
We completely get it, we change our minds too! While we wish we could, once an order is placed we are unable to alter or cancel. Should the item(s) not work out, you may return eligible items for a store credit or refund.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.
Yes, we will be adding shipping to the Australia, Europe and the UK shortly.
We are continually adding to the list of countries that we ship to. If you don't see your country please check back.
Yes, please see our returns policy.
No.
We require all returns for an order to be processed at the same time.
You cannot process a return and then later return another item from the same order.
Unfortunately no, but you can get a store credit for your return which allows you to keep shopping quicker than a refund.
If you received free shipping for your order and your return makes your purchase below that amount we may deduct the original cost of shipping from your return.
You shouldn't be held responsible for damaged or incomplete items and we won't.
Please start a return and indicate that the item is damaged. You will be provided a prepaid return label and once your item has been received and checked you will receive a full refund including any shipping charges.
Short answer is no, however if the item is defective you can return it. Please see our question on damaged or incomplete items.
All price tags on products show prices in US Dollars unless otherwise indicated.
No, you will be charged and billed in the currency shown on the site.
Our default currency is US Dollars. If the site doesn't convert to your chosen currency then you will be billed in USD.
All our items are guarantied authentic. Our items come from validated and traceable suppliers.
Our items come from brand owners, manufacturers, distributors, large retailers and other verifiable sources.
Trademarks remain the property of their respective owners.
The items with trademarks are made by the trademark owner or under license by the respective manufacturer.
Short answer, maybe?
We don't always know what items will be sent to us. If you really like an item don't wait, once it's gone...
Yes, we inspect every item, however we do missing things (we are human after all).
If you receive a damaged or incomplete item, please use the return process to receive a full refund.
Have questions about your order, or a general enquiry?